{"key":"negative","value":96},{"key":"neutral","value":2},{"key":"positive","value":4}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":27}","{\"Customer Service Responsiveness\":25}","{\"Customer Service Helpfulness\":23}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":17}","{\"Delivery Shipping Overall Delivery Shipping\":17}","{\"Delivery Shipping Carrier Performance\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":32}","{\"Product Quality Durability\":27}","{\"Product Quality Materials Used\":12}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.1}"},{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.2}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":3.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.4,\"industry_avg_topic_rating\":3.2}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":3.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":4.2}"}