{"key":"positive","value":1949},{"key":"neutral","value":115},{"key":"negative","value":283}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":59}","{\"Customer Service Responsiveness\":52}","{\"Customer Service Helpfulness\":44}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":64}","{\"Delivery Shipping Overall Delivery Shipping\":61}","{\"Delivery Shipping Carrier Performance\":24}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":108}","{\"Product Quality Durability\":81}","{\"Product Quality Functionality\":47}"]}

{"key":"trust_security","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":1.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":2.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.3,\"industry_avg_topic_rating\":3.8}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":3.5}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":4.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.3}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":1.5}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":3.9}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":3.1}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":3.3}"}