JustCall

Make, receive and track all phone calls and texts from Gorgias

App details

Pricing: 14-day free trial; $29/user/month (Team); $49/user/month (Pro) — billed annually. Monthly and custom Business plans are also available.

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JustCall for Gorgias provides a seamless integration that allows you to activate 1-click call and messages with your customers. With JustCall Gorgias integration, your Calls and SMS activities will be automatically logged as tickets against the respective customers, allowing you to track all the activities from your Gorgias account without switching between platforms.

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1. Make and receive calls and texts from Gorgias - With click-to-call and click-to-text buttons, call or message customers directly from Gorgias.

2. Always know who's calling: Personalize your conversation using the Gorgias badge on the dialer to access all previous interactions (texts, calls, notes, etc.).‍

3. Track all your calling and texting activities on Gorgias: JustCall creates tickets on your Gorgias account for every call or text you make or receive.

Don’t just take our word for it...

At 6pm on the second day of Black Friday week, our CX agent said: ‘Alright, I’ll see you tomorrow. We’re at inbox zero.’ Without Automate, that wouldn’t happen.

Ron Shah

CEO and Co-Founder

Obvi

Now, customers can self-serve for 50% of interactions. It's a win-win: Our team has double the time to focus on tickets that need human attention, and customers are getting much faster responses.